This Privacy Policy describes how www.orca-flask.com (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit or use our website.

1. Information We Collect

1.1 Personal Information When you visit our website or make a purchase, we may collect personal information such as your name, email address, shipping address, billing address, telephone number, and any other information you voluntarily provide to us.

1.2 Payment Information If you make a purchase on our website, we may collect payment information, including credit card details or other payment method details. However, we do not store or process payment information directly. We utilize a third-party payment processor that handles this information securely on our behalf.

1.3 Log Data We may also collect log data, which includes information such as your IP address, browser type, operating system, referring/exiting pages, and timestamps. This data is used for analytical purposes to improve our website’s performance and understand how users interact with it.

2. Use of Information

2.1 Personal Information We may use the personal information we collect to:

• Process and fulfill your orders.
• Communicate with you regarding your orders, inquiries, or requests.
• Send you important updates, newsletters, and promotional offers (with your consent).
• Improve our website, products, and services.
• Conduct research and analysis for business development purposes.
• Comply with legal obligations.

2.2 Payment Information Payment information is securely transmitted and processed by our trusted third-party payment processor. We do not store or retain payment information on our servers.

2.3 Log Data Log data is used for analyzing trends, administering the website, tracking user movements, and gathering demographic information for aggregate use. This information helps us improve our website and tailor it to the preferences of our users.

3. Disclosure of Information

We may share personal information with:

• Third-party service providers who assist us in operating our website and providing services to you (e.g., shipping companies, payment processors, customer support providers).
• Third parties as required by law or to protect our legal rights.
• Other parties with your consent or as directed by you.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies collect information about your browsing behavior and usage patterns. You can manage your cookie preferences through your browser settings.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of those websites.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Data Security

We implement reasonable security measures to protect the personal information we collect. However, please be aware that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.

9. Your Rights

You may have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. Please contact us using the contact information provided in this Privacy Policy to exercise your rights.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. The updated version will be effective upon posting on our website. Please review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the contact information provided on our website.

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